A SIM is not automatically VoLTE-capable. It must carry an ISIM application on the UICC and be provisioned by the operator with IMS Private Identity (IMPI) and IMS Public Identity (IMPU). Standard IoT data SIMs, M2M SIMs, and many older SIMs do not meet these requirements.
A VoLTE-capable SIM is a UICC (Universal Integrated Circuit Card) that contains both a USIM application (for LTE authentication) and an ISIM application (for IMS authentication). The ISIM stores:
| Operator | VoLTE launched | Consumer SIMs | IoT/M2M SIMs | MVNO coverage |
|---|---|---|---|---|
| EE | 2015 | All SIMs issued since 2016 | Available on request | MVNOs vary by agreement |
| Vodafone | 2016 | All current SIMs | Available on request | MVNOs vary by agreement |
| O2 | 2016 | All current SIMs | Available on request | MVNOs vary by agreement |
| Three | 2016 | All current SIMs | Limited availability | MVNOs vary by agreement |
IoT and M2M SIMs are typically provisioned for data only. They carry a USIM but not an ISIM. Even if the LTE module in a device technically supports VoLTE, the call will fail if the SIM does not have IMS credentials provisioned.
This is the most common cause of VoLTE failure in industrial installations. The engineer confirms the device supports VoLTE, the network has VoLTE active, but the SIM is a standard data SIM without ISIM. No call.
Tell us the device, application, and location. We will identify the right SIM product – provisioned for IMS, not just data.